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Innovative e-Business Systems

Lecturers:  Tambouris Efthimios  |  

 

Objectives:

The main objective of this course is to provide students with the theoretical foundations and practical familiarisation around innovative e-business systems (ERP, CMS, CRM, BI chatbots etc).

Skills:

Upon successful completion of this course students will be able to:

  • work in teams following basic agile IT project management principles 
  • recall the characteristics of main enterprise information systems
  • visualize and analyse open data to support business decisions using chatbots and data analytics
  • use fotware applications such as ERP SAP S4/HANA, CMS WordPress, CRM Salesforce, Tableau, RapidMiner, Rasa etc. for solving business problems

Prerequisites:

None

Content:

Introduction on Enterprise Information Systems

Agile IT Project Management

Enterprise Information systems (SAP S/4HANA, CMS WordPress, CRM Salesforce)

Data Visualization systems (Tableau)

Business Intelligence – Machine Learning systems (RapidMiner)

Virtual Assistants – chatbots (Rasa)

Textbooks:

For the theoretical part, slides will be provided in electronic form.

For workshops, educational material wand links will be provided on the use of SAP S/4HANA, WordPress, Salesfoce, Tableau and RapidMiner and Rasa 

Assessment:

50% Personal Assignments and Team Projects

50% Final Exams

Webpage:

https://openeclass.uom.gr/courses/UNI136/


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